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Live patient queue

Fewer “how much longer?” questions. A clearer waiting room.

Your staff update the live queue from the front desk. Patients see who is being called and who is next on the waiting-room TV, so fewer of them need to come and ask.

Works with Android TV or Google TV (Android 7.0+) and compatible Fire TV Sticks and Cubes. Check supported devices

Try the live queue for 14 days. No subscription fee during the trial.

Venubee queue screen on a waiting-room TV, showing three doctors with the next patient and the following patients for each room
The queue screen your patients see. Names and ticket numbers are fictional.
How the queue works

Update it at the desk. Patients see it on the screen.

Three steps, with no extra hardware at reception.

  1. Reception checks patients in and calls the next one

    From the Queue page on any computer or phone, staff add each arrival to a doctor or room and press Call next when the room is ready.

  2. The waiting-room screen updates by itself

    Queue-enabled screens receive the change within seconds. Nobody touches the TV, and the queue appears alongside your normal playlist.

  3. Patients see who is being called and who is next

    A Now Calling card shows the name or ticket and room, with an optional spoken announcement. Show full names, initials or ticket numbers only.

Try it: press Call next and watch the screen change.

DE

Dr. Ellis

Room 2

4 waiting

Now calling

Room is ready

Next up

Sam K. · A-021

Demo with fictional patients. Real screens use your clinic's layout and branding.

Live clinic queue

Dr. Ellis · Room 2

Next: Sam K. · A-021

Please watch for your name or number

More than a queue

Manage the rest of your waiting-room screen from the same dashboard.

  • Playlists

    Images, videos and slides in the order you choose, on one screen or many.

  • Clinic announcements

    Opening hours, holiday closures and new services, updated from the dashboard.

  • Health tips

    Build your own slides from ready-made templates, or upload what you already have.

  • News and weather

    A news ticker from sources you approve, plus local weather and a clock.

Setup and compatibility

Use the TV you already have.

Install the Venubee app, enter the code it shows in your dashboard, and the screen is connected. No proprietary hardware, just an internet connection.

  • Android TV

    Android TV or Google TV running Android 7.0 (API 24) or later, either built into the TV or as a streaming device connected by HDMI.

    Venubee on Google Play (opens in a new tab)
  • Fire TV Stick or Cube

    A compatible Amazon Fire TV Stick or Fire TV Cube plugged into any TV or monitor with an HDMI port.

    Venubee on the Amazon Appstore (opens in a new tab)
  • Browser display

    No TV app needed. Any screen connected to a computer with a modern web browser. Start it from the dashboard and make the window full screen.

Unsure which Fire TV Stick or Cube you have? Check the model list.

14-day trial

Try the live queue for 14 days.

Create your account in a couple of minutes and set up your first screen the same day.

What you can try

  • The live queue: check-in, Call next, recall, no-show and spoken announcements
  • Playlists, announcements, templates, news ticker and weather
  • Up to 2 TV screens, plus a browser display
  • Your whole front-desk team, with no subscription fee during the trial

After 14 days

Choose a paid plan to keep using the live queue. It's included from the Starter plan upward; the Free plan doesn't include it. Prices for your country are on the pricing page.